We collect as little as we can.
BetterBaguio.org has no accounts, no cookies, no ads, and no tracking. This page explains the few things that do touch your information and what we do with them.
Last updated 17 October 2026
- We don’t use cookies, analytics, ad trackers, or sign-ins.
- We never sell or share information about visitors.
- For the Public pulse meter, we read public comments on City PIO Facebook posts but keep only counts. We never store comments, names, or profiles.
- If you email us, we use your message only to reply.
1. Who we are
BetterBaguio.org is an independent civic information website built and run by volunteers. We are not part of the City Government of Baguio or any government office. For this policy, “we” means the BetterBaguio.org volunteer team, which decides how the information described here is handled.
You can reach us at connect@betterbaguio.org.
2. When you visit the site
We don’t collect anything that identifies you
The site has no sign-in, no forms that store your details, no cookies, and no analytics or advertising scripts.
Our hosting provider
The site is served by Amazon Web Services (AWS) through its CloudFront network. Like any web host, AWS receives standard connection details, such as your IP address and browser type, so it can deliver pages to you and protect the service. We have not turned on visitor access logs, so we do not keep a record of who visits. AWS handles this data under its own privacy notice.
The weather on the home page
To show Baguio’s current weather, your browser asks Open-Meteo, a free weather service, for the forecast at a fixed point in Baguio City. We never send your location. Open-Meteo receives your IP address as part of that request, under its own terms and privacy policy.
What the site saves on your device
- Weather cache. The latest forecast is saved in your browser for about 10 minutes so the page loads faster. It contains weather data only.
- Offline copy. The site saves copies of its pages in your browser so they can open without a connection.
Neither contains information about you, and neither is sent back to us. You can remove both by clearing this site’s data in your browser settings.
Links to other websites
We link to official government websites and other sources. Their own privacy policies apply once you leave our site.
3. When you email us
Messages sent to connect@betterbaguio.org are forwarded to our volunteers’ inboxes. We use your name, email address, and message only to read and answer it. Our mail system keeps a raw copy for up to 30 days for delivery and troubleshooting, then deletes it automatically. Volunteers keep messages only as long as they need them to handle your request.
4. Public pulse and Facebook comments
The Public pulse meter on our home page shows how people are reacting to posts by the City of Baguio Public Information Office (PIO) on its public Facebook Page. Here is exactly how it works.
What we read
For PIO posts that receive more than 50 comments, we read the text of the public, top-level comments through Meta’s official Facebook API. We do not read private messages, profiles, friend lists, or anything that isn’t publicly posted on that Page.
How comments are sorted
Each comment’s text is sent to Anthropic, an artificial intelligence (AI) provider, which sorts it as happy, neutral, upset, or off-topic and writes a one-sentence summary of what commenters said overall. We do not send commenters’ names or profile details. Anthropic processes this text for us under its commercial terms, which do not allow it to use our content to train its AI models.
What we keep
- For each post: a link to it, a short excerpt of the PIO’s own post text, the number of comments in each group, the overall score, and the one-sentence summary.
- Totals across recent posts for the meter.
We never store the comments themselves, commenters’ names, profile links, or account IDs. Comment text exists only in memory while the counts are made and is discarded as soon as that run ends. Summaries are written to describe the general reaction and never to quote or name anyone.
How long we keep it
The meter shows posts from the last 30 days. Counts are refreshed as posts gain comments, and older snapshots of the counts are deleted automatically after 30 days.
Why we do this
We believe residents benefit from seeing how the public responds to official city announcements. Under the Data Privacy Act of 2012 (Republic Act No. 10173), we rely on this legitimate interest to process publicly posted comments, and we limit that processing to what the meter needs: one-time sorting, followed by counts only.
Limits you should know about
AI can misread sarcasm, slang, or mixed languages, and people who comment are not a representative sample of Baguio residents. The meter is not an official survey or poll.
5. Data deletion
We do not store any personal data from Facebook. Comment text is discarded after counting, and we never keep names, profiles, or account IDs, so there is no Facebook user data on our side to delete.
- If you delete or hide your comment on Facebook, it will not be read in later updates, and the counts that included it stop being shown within 30 days.
- If you would still like us to confirm this, or to look into a specific post, email connect@betterbaguio.org with the subject “Data deletion request” and a link to the post. We will reply within 30 days.
6. Your rights
Under the Data Privacy Act of 2012, you have the right to be informed about, access, correct, object to, and ask for the deletion of personal information we hold about you. To use any of these rights, email connect@betterbaguio.org.
If you believe your data privacy rights have been violated, you may also contact the National Privacy Commission.
The site is meant for a general audience and does not knowingly collect information from children.
7. Changes and contact
If we change how we handle information, we will update this page and the date at the top. Questions about this policy are welcome at connect@betterbaguio.org.